Help centre

Humantive Knowledge Base

Set up your ideal customer profile, find prospects with Anna and put every result to work. Everything here matches the live product.

Getting started

Your first search in four steps

From sign-up to a list of companies you can contact, usually in a few minutes.

  1. 1Create your account

    Sign up with your email or Google. Email accounts confirm a 6-digit code first; every new account starts on a 14-day free trial with 200 credits, no card required.

  2. 2Set up your ICP

    Enter your website and Humantive reads it for you. Review what you sell and who you target, then approve your ideal customer profile (ICP).

  3. 3Find prospects with Anna

    Your dashboard opens Anna with searches written from your ICP. Pick one or write your own, choose how many prospects you want and start.

  4. 4Review and export

    Companies appear as they are found and fill in with details a few seconds later. Filter, check the ICP match and export to Excel, CSV or PDF.

Setup

Set up your ideal customer profile

Your ICP tells Anna exactly who to look for. Every new account sets it up first; the app opens once it is approved.

01
Company information

Paste your website. It is read automatically and fills in your company name and description; you can edit anything.

02
Product / service

Describe what you sell and the value it delivers. Suggestions are written from your own website.

03
Target market

Industries, locations, decision-maker roles and company sizes you want to reach.

04
Review & approve

Check the drafted profile and approve it. Prospect search starts after approval.

You can leave setup with Save & exit at any point. Your answers are kept and you continue from the same step next time you sign in.

Anna · Prospects Specialist

Find prospects with Anna

Anna finds the companies that match your ICP, then reads each company’s own website to add contact and company details.

  • Write a clear brief

    Name a business type and a place: “Dental clinics in Manchester” or “SaaS companies in Texas”. Anna suggests searches written from your ICP.

  • Choose a quantity

    Pick how many prospects you want. The cost is shown before you start.

  • Watch results arrive

    Companies appear the moment they are found. Contact and company details fill in a few seconds later.

  • Pause or resume

    Pause a search at any time from its workspace. Nothing more is charged while it is paused.

AnnaProspects Specialist

2 credits

per prospect delivered

You are only charged for prospects that are delivered. A search that finds fewer than you asked for closes with what it found.

Results

Your results

Every search keeps its results in Prospects & searches, so nothing Anna finds is ever lost.

What every prospect includes

Company · The business name, with every detail one click away.
ICP match · How well the company fits your approved profile.
Category · The kind of business, as it is listed.
Website · The company’s own site.
Phone · Every published number, each listed once.
Email · Addresses published on the company’s own pages.
Address · Street address, city, state and country.
Company size · Employee count where it is published.
Revenue (est.) · Published or estimated annual revenue.
Budget (est.) · A tier estimated from size and revenue.
Founded · The year the company was founded.
Rating & reviews · Public rating and number of reviews.
Social profiles · LinkedIn, Facebook, Instagram, X and YouTube.
Description · What the company says it does.
Services & keywords · The services and topics it is known for.
Found by / on · The search that found it, and when.

ICP match

Strong match

Meets every criterion in your ICP that can be checked, such as industry, location and company size.

Likely match

Nothing contradicts your ICP, but some criteria, such as the decision maker, cannot be confirmed yet.

Partial match

At least one criterion does not fit, for example a different industry.

Excluded

Matches something your ICP excludes. Hover the label in the table to see every check.

Budget (est.)

A guide for prioritising, estimated from company size and revenue where they are known.

Enterprise

1,000+ employees or $100M+ revenue

Large

200+ employees or $10M+ revenue

Mid-size

20+ employees or $1M+ revenue

Small

Below those figures

Export and share

Excel (.xlsx)CSVPDF reportWordJSONCopy tableCopy all emails

Exports include every column, for the rows you selected or every row that matches your filters.

Your AI team

Agents

Anna is available now. The rest of the team stays in your agent library and is not active yet.

Anna

Prospects Specialist · 2 credits per prospect

Available
Joyce

Lead Generating Specialist

Not active yet
Tyler

Email Formatter Specialist

Not active yet
Kyle

Email Sender Specialist

Not active yet
Emma

SMS & WhatsApp Sender

Not active yet
Iris

Auto Calling Specialist

Not active yet
Mia

LinkedIn Approach Specialist

Not active yet
Adam

Appointment Setter

Not active yet

Billing

Credits & billing

Credits are spent only on work that is delivered. The prices below are always the current ones.

200

credits on the free trial

14 days

trial, no card required

100 / day

credit allowance during the trial

Plans

Run out of credits mid-search? The search pauses and keeps everything already found, then continues as soon as you top up or choose a plan.

Security

Account & security

Your account and your data are protected at every step.

  • Email sign-ups confirm a 6-digit code before the account is created. Codes expire after 10 minutes, and only a few can be sent to one address each hour.

  • Passwords need at least 8 characters with letters and numbers, and cannot contain your email name.

  • Repeated wrong passwords temporarily pause sign-in for that address.

  • Resetting your password signs you out on every device.

  • Throwaway email addresses cannot open a free trial.

  • Each workspace’s prospects, searches and credits are kept separate from every other account.

Questions

Frequently asked questions

From public business information and each company’s own website. Anna reads the homepage and contact page of every company she finds to add emails, phones, social profiles and company details.

Support

Still need help?

Write to our team or book a walkthrough. We reply to every message.

Ready to find your first prospects?

14-day free trial with 200 credits. No card required.

Start free trial