Fit the conversation
Keep messages short, relevant and suited to SMS or WhatsApp.
← Meet your AI sales teamMeet Emma.
SMS & WhatsApp Sender
Meet Emma.
Keep your messages personal, wherever you connect.
Emma is your SMS and WhatsApp specialist, designed to help your team prepare relevant messages and follow-ups for contacts who can receive them.
Coming soon · Explore the planned workflow below.
HUMANTIVE SPECIALISTComing soon
Emma
SMS & WhatsApp
A focused role in your team
Clear, channel-appropriate messages.
A look at the workflow being developed for Emma.
Respect contact preferences
Build your workflow around consent, channel eligibility and opt-out preferences.
Keep the context
Connect each message to the customer conversation and its next step.
Planned workflow
Clear steps.
You stay in control.
This specialist is not accepting tasks yet. Talk to our team about your use case and availability.
- 1
Choose the audience
Review contacts, channel permissions and the purpose of the message.
- 2
Prepare your message
Set the wording, timing and a useful next step.
- 3
Review the conversation
Follow responses and decide when your team should take over.
Built around your work
Where Emma fits.
01
Responding to opted-in inquiries
02
Preparing appointment reminders
03
Following up on active conversations
One workspace. Focused specialists.
Meet the rest of your team.
Your next step